Acknowledgements

Ahmed Elshanet

CIO at Emirates NBD Egypt


A seasoned leader with 25 years + of experience and an ongoing proven track in the financial sector. Ahmed holds a bachelor degree in Electrical & Communications Engineering; his passion and experience are related to the Enterprise Transformation. Ahmed enjoys working with multinational entities on innovative banking products, to build and evolve digital banking platforms (including Mobile banking, Blockchain, Big data, Robotics and Automation).

Alan Donegan

EMEA Technical Manager at Alltech


With over 35 years’ experience in the IT world, Alan is well known for his role as an expert IT consultant in many large companies. Starting work on the building sites at age 15, he quickly realised that he had a knack for solving problems, a knack he continues to use every day.

Ananthakrishnan Jayaraman

Senior Director, IT Applications at Informatica


Ananthakrishnan is an engineer with a passion for building systems, spanning Embedded systems, Enterprise Application integration and SAAS Enterprise Application platforms. His roles have ranged from Development, Architecting to global IT delivery management, vendor management, IT application governance, strategic planning, risk and compliance management. In his current role, Ananthakrishan works as a Sr Director, heading the global IT applications delivery team at Informatica.

Anthony Harland

Director, Head of European IT Programme Management

at Global Payments, Inc.


Anthony is Head of European IT Programme Management at Global Payments, one of the world’s leading payment companies. He is a delivery driven manager with over 16 years experience in Banking, Financial Services and IT Management. He focuses on cross geographical programme management, cloud delivery, people management and strategy formulation & execution. In his spare time he is a martial artist and charity volunteer.

Anthony Torres

Sr. Manager, Organization Transformation & Change at Infineon


Anthony is a business change and transformation leader focusing on culture, Agile, and organisational readiness and maturity transformations, based in Los Angeles, California. As a big picture thinker with an extensive toolkit, he helps his clients bring clarity to ambiguous situations, and applies his extensive international experience to bring ambitious transformations to successful conclusions.

Antonio Grasso

Founder & CEO at Digital Business Innovation Srl


Founder and CEO of Italian innovative startup Digital Business Innovation Srl, Antonio is a researcher, thought leader and influencer on artificial intelligence, cybersecurity, digital transformation, the Internet of Things, and blockchain. He’s an advisor to large enterprises and governments; he’s a mentor to numerous startups.

Ayman Mageed

Technology Manager (Cloud & Networking)

at Rockwell Automation


Ayman Mageed is an outcome driven leader with profound business and technical acumen across IT operations, Cloud & Network Services, Cyber-Security, and business relations. He has built a reputation for driving business value creation while promoting a culture of diversity and inclusion. A thought leader in the digital transformation and IT/OT era, Ayman draws upon cross-industry practices and experiences to create innovative solutions.

Bassam Harb

Business Development Lead - Cloud Network Services at Nokia


Bassam currently holds the role of engagement lead for Nokia’s Analytics Services pre-sales program globally. His responsibilities include identifying and positioning new and differentiated analytics services and capabilities to grow AI-As-A-Services and Data-As-As-Service for Cellular Services Providers and Enterprises. Bassam also leads a remote team of Digital Solutions Architects in different markets.

Carlos Jury

Sr. IT Manager at National Instrument


Carlos has performed varying functions across a number of fields in his career, ranging from manual labor to IT technical and leadership. Carlos enjoys partnering with others to identify challenges and opportunities, before designing and implementing high-value solutions. His specialties include: Linux and Windows operations and troubleshooting, system administration, source code control, process design, project management, documentation, system analysis, personnel development.

Chris Pope

VP Innovation at ServiceNow


Chris Pope is ServiceNow’s Vice President of Innovation, working to identify challenges and deliver meaningful outcomes by building long-standing, trusted partnerships. He is a hands-on practitioner who is passionate about making the world of work, work better for people. Chris brings over 15 years of C-level executive experience with leading technology solutions and platforms across product management and strategy.

Cristian Scarpa

Global VP, Customer & Employee Technology Solutions at Vertiv


Cristian is a Digital/IT Leader with 20+ years of global experience in driving and supporting business transformation using technology. He holds significant track records in successful Global Digital Transformation and system implementations, including ERP, CRM, PRM, CPQ, Field Service, HCM, building solid infrastructure services, developing and operating Global Service Desks and Desk Side support organisations.

Felix Bailer

VP of Global Business Services at Vertiv


With over 20 years of experience working across multiple countries and cultures; Felix has built an eclectic career with diversified exposure. His experience includes managing P&L, creating account specific strategy & vision, building a GBS ecosystem, driving process transformation, and coaching managers towards larger roles. Currently, Felix heads the Global Business Services, leading over 1,200 professionals across different sites.

Fran Hogan

Senior IT Infrastructure Engineer at Cook Medical


Fran joined Cook Medical in 2006, starting as an IT Engineer. Today he works on Global Teams within I&O. Fran drives efforts to be more efficient and change the delivery of infrastructure services through the use of automation, cloud growth and delivering best in class enterprise solutions. His priority is providing the best service so that in turn, the patients receive the same.

Frederiek Van Tornout

Partner - Workforce Transformation Leader at Deloitte


Frederiek is a partner and Workforce Transformation leader for Deloitte Consulting Belgium. He is also leading the Human Capital Technology, Media & Telecommunications industry for Deloitte Consulting Belgium. He has 15+ years of industry and management consulting experience in Europe & North America. Frederiek is passionate about the future of work and the workforce challenges ahead.

Frederik Arns

Head of Digital Business & Technology Consulting DACH

at Cognizant


As part of Cognizant’s Digital Business and Technology Consulting practice, Frédérik helps clients to embrace the future of experience, future of technology and future of work leveraging his extensive experience in the areas of Business & IT Strategy and Transformation, (Digital) Operating Model Design and IT Security. Frédérik also serves as Board Member at ResearchPool and is currently completing his Executive MBA at HEC Paris.

Gilles Garcia

Wired and Wireless Business Lead Senior Director at Xilinx, Inc.


Gilles joined Xilinx in 2009 and has more than 25 years experience across the networking/telecoms field. Prior to Xilinx, he was Director of Marketing and Communications for AppliedMicro in 2006 and Director of the Switch Fabric Business Unit in 2003. Gilles’s work experience includes managing global accounts, customer wins, P&L, strategic direction and investment, and corporate marketing and communications.

Ian Hart


Passionate about the efficacy of technology and the role it plays in changing cultures. Ian has used these as guiding principles throughout his career in product management to drive disruptive product strategies across multiple market segments.

Ian Spitzer

Service Transition Manager (Systems) at Verisk Analytics


Ian is a performance-driven, strategic, and process-focused, Service Management Professional, who exemplifies an excellent ability to migrate data centers, build KPIs, and translate complex concepts in a simplified manner. He offers 30+ years of transferable experience in developing and applying change management processes and tools to cultivate strategies for supporting adoption of required transformation projects.

Jason Collette


Jason has over 25 years of experience in the K-12 Educational Technology space, first as an educator and now as a customer service leader with Houghton Mifflin Harcourt, helping other educators achieve their goals. He has had the privilege of leading remote field service teams since 2015 in the United States and is based in Charlotte, North Carolina.

John Pawluk

Senior Privacy and Information Security Manager at Oracle


John Pawluk currently works for Oracle as a Senior IT Information Security Manager and Global Privacy Council. He is also a leader in the Scaled Agile methodology, leveraging industry practices such as Lean, Agile and Dev/Sec/Ops. Prior to joining Oracle, John spent 19 years at Cargill, Inc. in various roles including IT strategy, infrastructure leadership and application development.

Jon Abbott

Technologies Director at Vertiv


Since January 2018, Jon has served as Technologies Director, Global Telecom Strategic Clients for Vertiv in Europe, Middle East and Africa (EMEA), defining telecom strategy through ‘Voice of the Customer’ and segment trend, focusing on power, cooling and energy efficiency. Jon has over 20 years of experience in the telecom field, working with critical infrastructure for OEMs and CSPs alike.

Jordi Montoliu

Global Information Architect at Brambles


Jordi Montoliu is an exceptionally innovative professional with working experience in multiple sectors. Data and Bitcoin are his two main passions. He is currently a Global Information Architect at Brambles, a global Supply Chain company. Previously, he worked as a Data Strategy and Advanced Analytics Consultant at PwC. He also has an MBA and an M.Sc in Fintech & Blockchain.

Karen Semone

Senior Director, Innovation at Salesforce


Karen is a career digital content expert and leader who helps cultivate future-forward ideas and experiences with Salesforce’s Office of Innovation. Her work is focused on taking deep research and insights on forces at play in the world -- technological, social, political, economic -- and applying them to future scenarios that help guide customers on how to prepare for what’s next.

Kristian Truelsen

Head of Solution Innovation at Wrike


Kristian Truelsen has been working in Senior Consultant roles for more than 20 years. As a certified Enterprise Architect, he was previously part of a global task force before joining Wrike. He is currently Head of Solution Innovation at Wrike and his team of Industry Principals are pushing the envelope creating innovative work management solutions across industries and verticals.

Marc Paczian

Head of Channel Solutions at Dropbox


Marc Paczian has over 20 years’ experience working in IT, and is currently responsible for the positioning of Dropbox throughout EMEA, as well as supporting Dropbox channel partners as Head of Channel Solutions. He acts as a trusted advisor for business departments as well as IT for their requirements on personal productivity and the Digital Workplace.

Marcos Reis

Service Transition Manager (Systems) at Turas Mobility Services


Marcos Reis is a Senior IT Manager with 15 years of international experience. He has successfully deployed full product lifecycle and systems integrations, improving productivity and cost-efficiency in the Highway Tolling industry. Currently working on the M50 next generation Tolling system implementation. With Marcos’ positive attitude and energetic approach, he is always willing to learn and help others.

Massimo Pizzari

IT Manager / Information Technology Director - Italy at Dekra Italia


Born in 1956, Massimo holds a Master Degree in Electronic Engineering at Rome “La Sapienza” University, and is listed in the Engineers accreditation body and Certified Lead Auditor according to BS7799. He is experienced in: Electronic design; SW development; security procedures and devices, integration of ICT systems. Massimo is currently IT manager for the Italian branch of a German multinational company.

Mauli Tikkiwal

IT Director, BTS UK&I and iRef EMEA at Johnson Controls International PLC


Mauli is a IT Strategy & Portfolio Director with 15+ years of experience in devising and executing digital strategy to maximise revenue success and improve customer experience in matrix business environments in the manufacturing industry. She is adept at managing IT investment portfolios to deliver large scale business transformation programmes by building strong partnerships and formulating joint business plans and capabilities roadmaps, ensuring alignment with business drivers.

Mike Lai

Regional IT Lead at Aptiv


Mike Lai is a senior IT executive with 20+ years of technology & services management experiences in IT across Asia Pacific. He was recently named as the Regional IT lead of Aptiv AP, based in Shanghai, China. Mike currently works as an independent consultant. He studied and graduated in Hong Kong and is currently pursuing his MBA program with St. John University.

Natasha Davydova

VP, CTO at Salesforce


Natasha is an experienced executive with 25+ years in financial services, technology and operations, solutions engineering, strategy and governance, building organisational consensus, go-to-market, customer-centric transformations and customer success. Prior to joining Salesforce, Natasha held business and technology leadership roles such as Global Head of Technology in Standard Chartered Bank, Global Head of IT Strategy and Information Security & Product Development Risk in Deutsche Bank.

Nir Metzer

Director - AI Solutions Scaling at Intel


Highly technical know-how and management professional with 30 years of experience in leading system, execution and technology strategic planning teams around product road-maps, HW/SW architecture and SoC design, SW development and integration. Vast experience in domains of wireless communication systems, wired connectivity, audio and video transports and AI. Today leading new business initiatives in Intel Data center group through collaborations with partners and startups.

Paolo Cinelli

Chief Digital & Information Officer at Ikea


Paolo leads Al Sulaiman Group’s digital transformation, including IKEA in Saudi Arabia. His IKEA journey started in 2009 as Global CIO/CDO, leading digitalisation across supply chain, product development, retail and web presence. Previously, Paolo was Group CIO at Heineken, after working at Unilever and P&G. Paolo’s experience, curiosity, customer experience and innovative mindset enables business results through Digital/IT investments.

Jan Patrick Saslona

Global Lead Manufacturing Digitalization at Kostal


Patrick is excited about digitalisation, new technologies and the opportunities they create. In his current role, Patrick is responsible for the digitalisation activities within the KOSTAL Group and he founded the initiative "we make digital real" at KOSTAL Automotive. Further responsibilities include: New Business Models, Program and Project Management, Agile Transformation, Coaching Cross-Functional Distributed Teams and creating new IT & Business Strategies.

Paulo Rodriguez

Sr. Director Solutions EMEA at Dropbox


Paulo leads a team of Solution Architects and Industry Principals. His role helps Dropbox prospects solve their business collaboration challenges and ensure that all teams are in sync. Paulo evangelises cloud technology and new ways of working, and feels privileged to work with colleagues that are passionate about what they do.

Peter Nichol

Head of Portfolio Management, Lean Agile, IT Strategy, Data Science, ERP, Product Management at Regeneron


Peter is a CTO, 4x author, MIT Sloan, and Yale School of Management speaker dedicated to helping organisations connect strategy to execution to maximize company performance. His career has focused on driving and quantifying business value by championing disruptive technologies such as blockchain and artificial intelligence. He has been recognised for digital innovations by CIO100, MIT Sloan, BRM Institute, ComputerWorld and PMI.

Philippe Delannoy

Industry Solution Experience Director at Dassault Systemes


Since Philippe began his career in the Aerospace Industry in the US, he has spent most of his time working in the Automotive Business, where he has developed and deployed complex engineering tools in multi-cultural environments. These experiences have strongly developed Philippe’s interest for management and continuous improvement. Thus, he is always seeking opportunities to face new challenges across different domains.

Pranay Sinha

VP - Commercial IT at AmerisourceBergen


Pranay is a Business Technology leader with over 25 years of experience across the life sciences, medical devices and pharmaceutical industries. He has a proven ability to strategically partner with global business and IT executives to provide measurable and innovative technology solutions that align and achieve business objectives. Pranay is experienced in applying ‘product portfolio mindset’ to accelerate business transformations.

Ray Craven

Director, IT Operations at ICON plc


Ray Craven is a Director, IT Operations at ICON PLC, where he leads the internal customer support teams consisting of Service Desk, End User Support and Engineering. Over the last 20+ years, Ray has been key to Desktop standardisation, Virtual desktop deployment, IT integrations of acquired companies and Digital transformation. Ray Craven is passionate about solving problems and figuring out how things work.

Richard Duke

Chief Cloud Solutions Architect at Avid


As Chief Cloud Solutions Architect at Avid, Richard is responsible for helping customers “Cloudify” their workflows and infrastructure, using Avid’s industry leading tools, including the Nexis storage platform, and Creative Editing tools. Richard has been working in the film and broadcast industry for over 20 years, and has developed and deployed some of the most industry leading solutions in public and private clouds.

Rob Klomps

VP Digital Transformation Financial Services at Salesforce


The role of Rob Klomps within Salesforce is guiding top CxO’S and their boards through successful transformation journeys to get the most out of the Customer Success Platform. Before Salesforce, Rob worked as a CIO in Banking. He has 20 years’ experience in digital transformation. Digitalising sales and support processes focused on upsell/cross-sell, cost savings and customer satisfaction.

Robert Noga


Robert is a senior global technology leader with a successful 20+ year track record in the IT industry. He is currently responsible for Digital Transformation and Data Analytics in BBH, joining BBH in 2012 to help set up a new technology organisation in Poland. In 2015 he moved to manage Fintech and Data Technology and lead global teams to deliver large scale solutions.

Sivananda Hanumanthu

Director of Enterprise Architecture at Rubrik


Siva is an experienced technology leader. In his current role he is responsible for the leading, influencing, strategising and ownership of a number of business functions, including: horizontal Enterprise Architecture, Cloud-Native Full Stack Apps Dev, Integrations, CI/CD, QA/QE, DevOps, DevTestOps, and DevSecOps for Sizing & RCF (Rubrik Cloud Fabric) platforms, Enterprise SaaS Apps, Data, Infra, and Ops.

Thomas O’Leary

Chief Information Officer at ICON plc


Tom O’Leary is ICON’s Chief Information Officer and has over 20 years of experience in the pharmaceutical industry. Tom joined the company in 2001 as Manager of Data Management and has held various leadership positions since. Prior to ICON, Tom worked for SmithKline Beecham and later GlaxoSmithKline and held positions in Data Management, Project Management and Resource Management.

Tim Marsden

Senior Director, Technology Partner Ecosystem at Zendesk


As Senior Director, Technology Partner Ecosystem, Tim is responsible for the technology partnerships and program that support Zendesk’s portfolio strategy and GTM approach, to enable leading customer experience solutions and to accelerate Zendesk’s ambition to become a multi-billion dollar company. In close alignment with Zendesk product strategy and regions, his team manages the end to end technology partner lifecycle.

Todd Mazza

TDM Consulting


Todd is accomplished, results-oriented leader with extensive transformational experience and a proven track record of establishing partnerships with cross-functional business leads to execute multi-million dollar initiatives both in cloud and on-prem. He has a history of recruiting and developing exceptional talent resulting in high-performing teams who deliver results for internal and external stakeholders.

Whitni Smith Watkins

Support Infrastrucfure Program Manager at Analog Devices


Whitni is a Support Infrastructure Program Manager at Analog Devices, where she is responsible for managing help desk services and collaboration tools. She spent time in Uganda, volunteering with human rights organisation, Defend Defenders, as a Systems and Project Management Fellow. She volunteers with Girls Who Code and served as a Director of Technology with a non-profit she helped found, Compassion Takes Action.

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