Acknowledgements
This report benefits from the input of 34 leaders, who kindly shared their insights. We’d like to thank those we’ve cited directly in this eBook, along with the others who contributed more general insights towards the bigger picture
Benjamin Etongu Koluo
Infrastructure Operations & Projects Manager at Huawei Technologies - MTN Eswatini
Benjamin is a husband, father, car and tech enthusiast with a strong proficiency in IT Operations, Infrastructure and Service Delivery who maintains a proven track record of continued successes, providing consultancy services to CTIOs, CIOs & IT GMs. He has worked as Head of IT Operations and Service Management with consistent working experience of over 12 years in 5 different countries, mastering expertise to lead within multi-cultural environments
Bjoern Braue
Founder at System Zero / CTO
at BouWatch
Bjoern is a C-level Technology Evangelist who is passionate about the cloud.
Carlos Tse
IT Audit Manager
at AEGON International
Carlos has more than 15 years of IT security and IT audit experience in both the Banking and Insurance industries. He led various IT security assessments and IT audit assignments in different Asian locations including China, Indonesia, Japan, Malaysia, Philippines, Singapore, Taiwan, Thailand and Vietnam.
Carlos Agudelo
IT Regional Program Manager - Americas at JTI
Carlos’s experience by sector includes consumer goods, industrial sector, consultancy, and energy. He has led IT functions in multi-cultural environments along the Americas Region, providing international experience in diverse IT projects, such as start-ups, mergers, acquisitions and business changes, e-commerce solutions and technical initiatives. He holds a bachelor’s degree in computer science and a master’s degree in business administration (MBA).
Carissa Engelbert
Assistant VP of Accessibility Digital Infrastructure Engineering at PNC
Carissa is a mission-driven, Scrum Certified, full-stack OOD with teaching experience. As the SME of digital accessibility infrastructure in the highly-regulated environment of banking, she actively works with all internal technology teams to ensure digital accessibility compliance across company tiers and divisions. This includes compliance, testing, and remediation efforts. All digital content is scrutinised for a truly accessible experience.
Clodagh (Cloda) Durkan
Enterprise Defence - Contract
West of Ireland native who started at the beginning of modern mobile 26 years ago. Retaining a sense of wonder and curiosity has taken her to Ghana, Italy and Germany working on some facinating cyber projects, being female a definite advantage calming international cyber conflict management.
Currently intrigued with addressing security of data transfer delivered by systems increasingly sited in Low Earth Orbit.
David Cross
Senior Vice President, CISO at Oracle
David is the Senior Vice President and CISO for the Oracle SaaS Cloud Security organisation. Previously, David was the Security Engineering Director in the Google Security and Privacy organisation and his preceding 18 years were spent with Microsoft in numerous security platform, cloud and engineering leadership roles. David holds a B.S. in Computer Information Systems as well as an MBA.
Felipe Vieir
Internal Audit Data Analytics Manager at Aptiv
With 8+ years of background in Business Intelligence and Data Analytics on financial services, consulting and manufacturing companies, Felipe is currently the Internal Audit Data Analytics Manager at Aptiv, supporting all phases of the audit life cycle through the design and implementation of analytics, machine learning, RPA automation and operational metrics dashboards for the internal audit function.
Frederic Arnoux
EMEA Productivity and Collaboration Pre Sales Manager at Google
After studying Information Systems and Management, Frederic worked at Microsoft for 20 years in various roles such as consultant, Business Manager, and Cloud Business Development Manager. Having joined Google in 2013, he has held a number of roles at Google Cloud in Market intelligence and Product Marketing. Currently, Frederic leads the EMEA pre sales team responsible for Digital Workplace solutions.
Gabriel Grigorie
Senior Product Manager Oracle Cloud Infrastructure at Oracle
Gabriel is a widely quoted and highly recommended professional with strong IT, business and operational acumen as well as research and analytical skills. Gabriel’s extensive career has cut across finance, banking, and technology, and he currently works as Senior Product Manager for Oracle Cloud Infrastructure with 5 years experience in Oracle and over 11 years of experience in the IT field.
Greg Jones
Director of Cloud Transformation - AsiaPac at Oracle
Greg has 25 years of experience working with customers, focusing on IT strategy, project management/delivery and business transformation. Greg works with C-Level executives and their teams to understand the challenges they are facing in reaching their business objectives. Building an ongoing and collaborative relationship to enable value realisation through the application of cloud technologies.
Hazem Elsayed
Director IT - Lilly International Business Unit at Eli Lilly & Co
Hazem is a visionary leader with a progressive track record for building, deploying, and optimising best-in-class IT and Digital strategies and systems. Built and Managed global teams. Solid Expertise in process/productivity improvements and lean process engineering. Reputation in defining global IT governance/processes that support business goals, closely integrated with business partners, maximising technology investment and improving efficiencies.
Ivan Provaznik
Head of Infrastructure Department
at Commerzbank
Ex-Czech Air Force and IT geek, building and running enterprise grade IT solutions for organisations in government, logistics, pharmaceutical and banking industries, including multiple large-scale migrations. Currently Head of Infrastructure Department for Commerzbank, Ivan is keen to provide the best possible tools and working conditions to his technical teams, so they can provide the best possible service to customers.
Jacob P. Mani
Senior IT Engineer at Murex
Jacob is an accomplished and integrity-driven IT Management Professional with over 15 years of work experience. Recognized as a leader with strengths in engineering, administration, and support of information systems. In-depth expertise in implementation, analysis, optimization, troubleshooting and documentation of LAN/WAN network systems and Information Security. Strong "hands on" technical knowledge with several IT certifications.
James Etherton
Former Senior Manager Cloud Operations, IT Service Managment at OpenText
James’ IT career has focused on IT Service Management and Asset and CMDB for over 20 years, also holding an ITIL Expert certification. Aside from IT, James has served in the US Navy, and the United States Peace Corp in Ukraine.
Jimmy Wawarosky
Senior Project Manager - IT Infrastructure at ComTec Information Systems
Jimmy is a highly motivated IT Project Manager with over 20 years of successful experience. His work in network & cabling design, building preparation for IT services, D/C builds, Security, Network and Storage Upgrades has prepared him for any IT Project Management opportunity. Jimmy’s motto is to think of better ways for his team to succeed through process improvement.
Jim Lacey
IT Manager at Bausch & Lomb
Jim Lacey is responsible for all day-to-day IT support activities and enhancement projects for the Waterford site. Since joining Bausch & Lomb, Jim has been a member of numerous global projects in varying capacities. He have established an excellent working relationship with his global colleagues through virtual team working and was a member of the global team responsible for the successful implementation of Peoplesoft in various European sites.
Joshua Bernstein
Director of Software Engineering, Google Assistant at Google
Joshua recently joined Amazon Web Services as a Strategic Solutions Architecture Manager. Prior to joining AWS, he worked at Dell EMC as the new VP of Technology for the Emerging Technologies Division. Josh has worked on many high-profile NASA missions, including the design for the image processing pipeline of the HiRISE Camera currently onboard the Mars Reconnaissance Orbiter.
Juan Saenz de Santa Maria
Enterprise Agile Coach at Cencosud S.A.
Born in Spain, Juan has worked in 11 countries (three continents) at leading financial and IT firms. Agile principles hit him hard in 2007, and he has become a true believer since that time. During the last 5 years, Juan has been advising top insurance and banking companies in digital transformation and fulfilling business objectives and goals through customer centric models and techniques.
Ken Camp
Principal Enterprise Architecture Technology Leader at Jacobs
Technology executive focused on IT service delivery, enterprise architecture, cyber security and emerging technologies. Extensive experience in the networking and communications industries managing global teams of engineers, architects and sales executives in both direct and matrix managed organisations. Work includes global telecommunications and IT implementations, including redesign for security, continuity of operations/disaster recovery, cost recovery and performance improvement programs.
Khaldoon Albeik
IT Business Solutions Manager at Japan Tobacco International
Khaldoon is a certified Project Management Professional and Scrum Master with 15 years of experience managing complex and intricate projects in multiple industries. He is inspirational with talents in planning and implementing all stages of projects and selecting the most effective approaches and processes for timely and successful project completion. Adept at seeing the “big picture” and thinking “outside the box”.
Klaus E. Klingner
Divisional IT Security Officer Business Applications at Allianz Technologies
Klaus-E. Klingner came to Allianz (AGIS) via the acquisition of Dresdner Bank in 2004 and has held a number of roles at Allianz over the years. Since 2019 he has been part of the Security Awareness Working Group of the Allianz Group. He is also a certified Web Application Penetration Tester, ISO27001 Implementer, and Data Privacy Specialist.
Matilda Anello
Chief Group Data Architect at Swiss Re
Matilda is an experienced Enterprise Architect with a demonstrated history of working in the pharmaceuticals industry. Skilled in IT Strategy, Management, Project Portfolio Management, Solution Architecture, and Enterprise Architecture. Strong information technology professional with a Master in Business Psychology focused on Organisational Transformation and Change Management from Hochschule Angewandte Psychologie.
Michael Lilly
Former Senior IT Project Management Professional at Jacobs
Michael Lilly has achieved success providing Information Technology and Security to such diverse arenas as Health Insurance, Civil Engineering, and Science Research. Recognisable projects include IT needs for research in Antarctica, Alaska, and Greenland. He holds a Bachelor Summa Cum Laude, and a Master of Science, both in Computer Science.
Nara Alexiou Zacarias
External Innovation & Technology Scouting
An all-rounder within innovation process, Nara is currently building her path towards Sustainable innovation. Deep understanding of R&D within academia and corporation. IP, technology and new business analysis. Nara’s lifelong purpose is to do something meaningful, to be an agent of positive change.
Nitin Gupta
Global Director - Digital Workplace Services at HCL Technologies
Nitin leads the Digital Workplace business at HCL Technologies for EMEA & APAC regions with a team of Solution Architects, Presales Consultants and Advisors. He is responsible for Market Expansion, Solutions, Presales & Assurance, engaging with customers in building nextgen services and solutions, while collaborating with ecosystem partners for identifying emerging trends and formulating go-to-market solutions.
Pritesh Bhatia
Global Innovation & Growth Enabler, Digital Transformation at HCL Technologies
Pritesh comes from a digital manufacturing background, having contributed significantly to Smart manufacturing excellence and digital business transformation solutions. He has worked for a variety of customers and partnered in their successful journeys to Industry 4.0, IIoT and the Factory of the Future road map. Pritesh also has experience in identifying inefficiencies and optimising manufacturing.
Ramendra Sahoo
Director/Principal Data Scientist at Teradata
Prior to joining Teradata, Ram held many leadership roles across KPMG & PWC, Citigroup, and IBM Research. Ram holds a Ph.D. in Engineering from Stony Brook; MBA from Cornell; an MS in Engineering from IIT Madras, and BE in Mechanical Engineering from NIT Durgapur. Ram has co-authored a number of publications in data & analytics, financial risk management and technology services.
Rebeca Navarro
Interim Management Consultant - Transformation & Supply Chain at Mattel
As a high-performance CTO with profound expertise in delivering transformational change, Rebeca masters challenges that arise when old models are replaced by new ones. This enables her to secure day-to-day operations despite the high level of insecurity and complexity that characterises change environments.
Sachin Lobo
IT Manager at Eaton
Sachin is a leader in Front end and CX Applications with 22 years of experience in CRM and IT strategy. Specialises in CRM delivery, CX Applications, CX integrations, CX analytics, CX Operations, and Governance.
Shoaib Khan
Senior Engagement Manager at Databricks
Shoaib Khan is a Senior Manager at Allianz Technology, based in Munich, Germany. He is leading a large IT project in the Big Data domain, focusing on building an enterprise solution in the Natural Catastrophe analysis area. Currently he is leading an international and cross functional team, spread across 4 countries.
Sridevi Potu
Director - Data Analytics Platform Services at McKesson
Sridevi is a results driven, senior management professional with expertise in Cloud architecture, Cloud Strategy, Cloud Data Migration, Program management, Big data analytics, BI and database technologies. She is execution-focused and skilled in global delivery, strategic planning for digital transformations, building operational infrastructure, systemising processes, eliminating redundancies, reducing costs, and high performance team building to steer towards operational excellence.
Venkatesh Upadrista
Unit Head (UKI, BeNeLux & France) - Digital Transformation & Analytics at HCL Technologies
Venkatesh specialises in driving growth for digital and analytics businesses, and acts as a delivery leader for large customers across UKI in his current role for a large IT services company. He has been a board member to several start-ups in the past and is currently on the board of Futurelight Technologies acting as their Digital Advisor.
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